GUESTPORTAL
GDPR & TRUST CENTER

GDPR & Security Trust Center

Enterprise-grade hospitality security. Learn how GuestPortal protects guest biometric data, encrypts IDs, and stores all guest data in the EU, built to European GDPR law.

No app. No account. Just a seamless experience for guests and complete control for property managers.
100%EU Data Residency
AES-256Document Encryption
0Data Breaches
GuestPortal Feature Hero Showcase
SECURITY ARCHITECTURE

Built from the ground up for strict EU data privacy

100% EU Data Residency

All guest identification, document uploads, and payment data are hosted in secure AWS/Supabase datacenters in Frankfurt and Dublin.

Zero Biometric Reselling

Biometric liveness verification scans are processed transiently and deleted immediately after confirmation.

Granular Role-Based Scopes

Control which team members, receptionists, or cleaners can view sensitive guest identification.

Automated Right to Erasure

Automatic data retention schedules purge guest document scans upon checkout or on-demand.

COMPLIANCE BENCHMARKS

Security standards you can trust and verify

ISO 27001Datacenter compliance
SOC 2 Type IIInfrastructure certified
PCI-DSSPayment gateway standard
GDPR FAQS

Compliance and security questions answered

Everything your IT and legal security auditors need to verify.

Do you sign Data Processing Agreements (DPA)?

Are ID documents encrypted at rest and in transit?

GUESTPORTAL
SECURITY AUDIT

Start with Core. Add Pro when you're ready.

Download our comprehensive security whitepaper or schedule an audit call with our infosec team.

SOC 2 documentation
Penetration test summaries
DPA template
GuestPortal Admin Dashboard