Connect your property. Earn more from every stay.
Connect your property. Earn more from every stay.
One platform for connected systems, guest services and 24/7 AI reception. A monthly fee per apartment, set by your plan.
Choose the plan that fits how you run your stays
An apartment is any apartment, house or room that guests can book. Setup is charged once per account. Monthly minimums are not additional fees.
GuestPortal Connect
One trusted source for your property.
- Setup
- $149
- Monthly minimum
- $29
No commission
What you get
- Central property knowledge base
- Amenities, policies and entry instructions
- Photo, video and document references
- Supported PMS and OTA connections
- Smart locks, devices and supplier APIs
- Permissions, history and sync monitoring
GuestPortal Plus
Turn guest services into extra revenue.
- Setup
- $249
- Monthly minimum
- $69
+ 5% on upsells sold through GuestPortal and fulfilled by you
Everything in Connect, plus
- Unified inbox and AI reply suggestions
- Guest portal on your own domain
- Online check-in and damage deposits
- Availability-aware upsells and fulfilment
- Early check-in, late checkout and extensions
- Parking, pet fees and partner services
- Smart access and device presets
- Loyalty rewards and direct booking engine
GuestPortal Complete
Give every guest a 24/7 AI receptionist.
- Setup
- $399
- Monthly minimum
- $129
+ 5% on upsells sold through GuestPortal and fulfilled by you
Everything in Plus, plus
- GuestPortal Reception included
- 24/7 AI voice and chat assistance
- Phone number or supported SIP
- Multilingual guest conversations
- Call summaries and shared guest history
- Smart routing and human escalation
- Approved actions and automated follow-ups
- 30 voice minutes per apartment per month, pooled across your account
Hotels and custom plans: pricing on request
For hotels, large portfolios and custom integrations. Talk to us and we will build the plan around your operation.
The GuestPortal Plus revenue guarantee
If we fall short, your Plus subscription is on us.
Your first-year target: 20x your monthly Plus fee in upsell revenue per apartment, $139.80 at $6.99 per month. If an apartment misses that target after 12 months, we waive its Plus subscription fee until the target is reached.
Plus only. The 5% upsell commission still applies. Connect and Complete are excluded.
Your services, extra revenue
You set the prices and fulfil the service. GuestPortal takes 5% on completed upsell sales made through the platform.
Partner services, commission for you
Offer extras fulfilled by GuestPortal or its suppliers and earn the displayed partner commission. No additional 5% fee.
Hotels: pricing on request. Standard setup per account. Custom integrations, payment processing and usage overages are charged separately. Feature availability depends on supported integrations.
Common questions about pricing and plans
Common questions about pricing and plans
Everything you need to know about plans, fees and commission.
How does pricing work?
How does the 5% commission work?
What is the Plus revenue guarantee?
What is included in Complete?
What is charged separately?
How do I get access?
Start with Core. Add Pro when you're ready.
Register your interest and we will contact you when your onboarding opens.
